Retail Framework

WSQ SALES CLOSURE (BEAUTY PRODUCTS)

Course Content
Unit 1 Identify Sales Closure Opportunities
Unit 2 Perform Sales Closure
Unit 3 Conclude Sales Closure

Administration and Language Requirement
Minimum PSLE level. Able to read, write, listen and speak of English to a proficiency level to WPL Level 3 or WPN Level 3

Course Intake
Every 1st Monday of the month of January, June and December

Training Hours
12 hours

Duration
Full Time: 3 days

Mode of Study
Full Time: Mon to Sat 10.30am – 5.30pm

Mode of Delivery
Online Training

Average Teacher-Student Ratio
1:20

Graduation Requirements
Must be able to perform 100% competences criteria

Progression
Once candidates have achieved the WSQ Sales Closure (Synchronous E-Learning), they may progress on to higher level of WSQ or equivalent courses. This award qualifies graduate to operate their own freelance practice. Graduate can also gain employment in beauty industry

Course Fee / Payment of Fees / Fees Structure

Course Fee

TypeCatergory of Individuals  
Singaporean/ Permanent Resident aged 21 and above^Mid-Career Enhancement Subsidy (MCES)^Workfare Training Support (WTS) Scheme^
Course Fee
$320$320$320
SkillsFuture Funding$$$
Total$320$320$320
  • Course fee are subjected to 7% GST charges
  • The payment of Course Fees are to be made latest on the first day of course.
  • Exam Fees payment is to be made latest on the first day of course

Payment of Fees

All required payments of fees must be made according to the payment schedules as stipulated in the student contract.

  • Payments of fees can be made by Cash, Nets, Cheque or Credit Card.
  • Payments made by Cash will be in Singapore Dollars.
  • All cheques should be crossed and made payable to ‘TONI INTERNATIONAL COLLEGE OF AESTHETICS & PHYSIOLOGY PTE LTD’.
  • All fees paid are not transferable.
  • All non-tuition fees paid are non-refundable.
  • An official receipt will be given on receipt of payment.
  • A late payment charge of S$12 per month will be charged for overdue payment of more than 2 weeks.
  • The school reserves the right as its discretion to terminate the student from the course for overdue fees

Fees Structure

Tuition Fees

  • Payment can be made by Installment with 0% interest charge

Non-Tuition Fees

  • Registration Fee
  • Tools & Materials (Optional)
  • Exam Fees
  • Course Notes

WSQ PRODUCT ADVISORY (BEAUTY PRODUCTS)

Course Content
Unit 1 Develop knowledge of Products and Customer Profile
Unit 2 Identify types of customers and requirements

Administration and Language Requirement
Minimum PSLE level. Able to read, write, listen and speak of English to a proficiency level to WPL Level 3 or WPN Level 3

Course Intake
Every 1st Monday of the month of January, June and December

Training Hours
12 hours

Duration
Full Time: 3 days

Mode of Study
Full Time: Mon to Sat 10.30am – 5.30pm

Mode of Delivery
Online Training

Average Teacher-Student Ratio
1:20

Graduation Requirements
Must be able to perform 100% competences criteria

Progression
Once candidates have achieved the WSQ Product Advisory (Synchronous E-Learning), they may progress on to higher level of WSQ or equivalent courses. This award qualifies graduate to operate their own freelance practice. Graduate can also gain employment in beauty industry

Course Fee / Payment of Fees / Fees Structure

Course Fee

TypeCatergory of Individuals  
Singaporean/ Permanent Resident aged 21 and above^Mid-Career Enhancement Subsidy (MCES)^Workfare Training Support (WTS) Scheme^
Course Fee
$320$320$320
SkillsFuture Funding$$$
Total$320$320$320
  • Course fee are subjected to 7% GST charges
  • The payment of Course Fees are to be made latest on the first day of course.
  • Exam Fees payment is to be made latest on the first day of course

Payment of Fees

All required payments of fees must be made according to the payment schedules as stipulated in the student contract.

  • Payments of fees can be made by Cash, Nets, Cheque or Credit Card.
  • Payments made by Cash will be in Singapore Dollars.
  • All cheques should be crossed and made payable to ‘TONI INTERNATIONAL COLLEGE OF AESTHETICS & PHYSIOLOGY PTE LTD’.
  • All fees paid are not transferable.
  • All non-tuition fees paid are non-refundable.
  • An official receipt will be given on receipt of payment.
  • A late payment charge of S$12 per month will be charged for overdue payment of more than 2 weeks.
  • The school reserves the right as its discretion to terminate the student from the course for overdue fees

Fees Structure

Tuition Fees

  • Payment can be made by Installment with 0% interest charge

Non-Tuition Fees

  • Registration Fee
  • Tools & Materials (Optional)
  • Exam Fees
  • Course Notes

WSQ Quality Customer Service Excellence

Course Content

  1. Identify customers, their needs and expectations
  2. Develop professional image and persona through positive personal appearance and etiquette
  3. Demonstrate key qualities and characteristics of a service professional including effective communication skills
  4. Deliver go-the-extra mile service to exceed customer expectations
  5. Create positive customer experience by knowing customer’s preferred choices and offering personalised services
  6. Escalate service performance issues to enhance the customer experience

Administration and Language Requirement
Minimum PSLE level. Able to read, write, listen and speak of English to a proficiency level to WPL Level 3 or WPN Level 3

Course Intake
Every 1st Monday of the month of January, March, June, September and December

Training Hours
16 hours

Mode of Study
Full Time: Mon to Sat 9.00am – 6.00pm

Mode of Delivery
Face to face

Duration
Full Time: 2days

Average Teacher-Student Ratio
1:16

Course Intake
Course monthly

Course Fee
$450

Graduation Requirements
Must be able to perform 100% competences criteria

Progression
Once candidates have achieved the WSQ Quality Customer Service Excellence, they may progress on to higher level of WSQ or equivalent courses. This award qualifies graduate to operate their own freelance practice. Graduate can also gain employment in related industry

WSQ Workplace Communication and Engagement

Course Content

  1. Interpret information received through different modes of communications accurately
  2. Identify barriers to effective communications
  3. Respond to information received in consideration of social and cultural differences that impact communications
  4. Apply appropriate communications and interpersonal techniques
  5. Identify customers, their needs and expectations
  6. Develop professional image and persona through positive personal appearance and etiquette
  7. Demonstrate key qualities and characteristics of a service professional including effective communication skills
  8. Deliver go-the-extra mile service to exceed customer expectations
  9. Create positive customer experience by knowing customer’s preferred choices and offering personalised services
  10. Escalate service performance issues to enhance the customer experience

Administration and Language Requirement
Minimum PSLE level. Able to read, write, listen and speak of English to a proficiency level to WPL Level 3 or WPN Level 3

Course Intake
Every 1st Monday of the month of January, March, June, September and December

Training Hours
12 hours

Mode of Study
Full Time: Mon to Sat 9.00am – 6.00pm

Mode of Delivery
Face to face

Duration
Full Time: 1.5 days

Average Teacher-Student Ratio
1:16

Course Intake
Course monthly

Course Fee
$360

Graduation Requirements
Must be able to perform 100% competences criteria

Progression
Once candidates have achieved the WSQ Workplace Communication and Engagement, they may progress on to higher level of WSQ or equivalent courses. This award qualifies graduate to operate their own freelance practice. Graduate can also gain employment in related industry